Support
Use this page for help with saby.org, public analytics, telemetry-related issues, privacy requests, and general support communication.
How to reach support
Questions about the site, portfolio, projects, or collaboration.
Email supportBroken pages, rendering issues, telemetry problems, or unexpected errors.
Report an issueData requests, sensitive disclosures, or security-related concerns.
Contact privatelyWhat to include in a support request
- A clear description of the issue or question.
- The page URL, route, or feature involved.
- Expected behavior and what actually happened.
- Relevant timestamps, request IDs, or session IDs if the issue involves telemetry.
- Screenshots, console messages, or reproduction steps when available.
Response expectations
Support is handled on a reasonable-effort basis and is not guaranteed to operate on a 24/7 schedule. Response times may vary depending on the issue type, urgency, and current workload.
Security and privacy concerns should be clearly labeled so they can be prioritized appropriately.
Issue categories we can help with
- Problems loading or navigating pages on saby.org.
- Questions about portfolio content, project pages, or public analytics.
- Troubleshooting telemetry ingestion or metadata-only analytics behavior.
- Requests involving privacy, deletion, or data handling.
- General contact related to collaboration or technical follow-up.
Security and abuse reporting
If you believe you found a security issue, exposed key, abusive API behavior, or data handling problem, report it privately by email instead of posting it publicly.
Related pages
Primary contact
The main support contact for this site is hi@saby.org. If your request is urgent, include a short subject line that clearly identifies the issue category, such as Security, Telemetry, or Bug Report.